SMS Terms & Conditions
Program description. Garaj Creative is a design, development and marketing agency. Our messaging program is used for customer care and conversational business communication only. We use SMS to respond to enquiries about our services, to confirm and remind you of scheduled meetings, to send and follow up on quotes and proposals, to give you updates on the progress of a project you have engaged us for, to request information or approvals we need to complete your work, and to notify you about your account or invoices. We do not send unsolicited marketing, promotional broadcasts, or any content relating to loans, cannabis, gambling, firearms or other prohibited categories.
How you opt in. You will only receive text messages from Garaj if you have given us your express consent, in one of the following ways:
by entering your mobile number and ticking the SMS consent checkbox on a form on garaj.com.au, including our contact form and our service intake forms. The checkbox is not pre-ticked and submitting the form is possible without ticking it;
by verbally asking us to text you during a phone call, video call or meeting, in which case we record the date, time and the staff member who took the request against your contact record;
by agreeing to receive SMS in a signed proposal, service agreement or client onboarding form; or
by sending a text message to our business number first, which we take as consent to reply to you by text.
Consent to receive text messages is never a condition of purchasing any product or service from Garaj. Message frequency varies based on your enquiry or the stage of your project. Message and data rates may apply, and your mobile carrier’s standard charges apply to any message you send or receive.
How you opt out. You may cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send you one final message to confirm that you have been unsubscribed, and you will not receive any further text messages from us. If you would like to rejoin, sign up as you did the first time and we will start sending messages again. Opting out of SMS does not affect the services we deliver to you; we will simply continue to contact you by email or telephone.
Help. If you are experiencing any issues with the messaging program, reply HELP to any message for assistance, or contact us at hello@garaj.com.au or on 0452 112 582. You can also visit garaj.com.au/contact-us.
Carriers. Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission from your wireless service provider and is outside our control.
Privacy and your mobile data. No mobile information will be sold, rented or shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third party for any purpose. Your mobile number is disclosed only to the messaging service providers we use strictly to deliver the messages you have asked to receive, and those providers may not use it for their own marketing. See our Privacy Policy for full details.
Eligibility. You must be the account holder of, or have permission to use, the mobile number you provide, and you must be aged 16 or over.
Changes. We may amend these SMS Terms and Conditions from time to time. Changes are effective when published on this page.
Contact.
Garaj Pty. Ltd.
84 Hotham St. Preston VIC 3072
0452 112 582
hello@garaj.com.au